Looking for a decent, low priced hotel in the Warren, MI area is simple enough on most travel websites due to the industrial businesses nearby. This is a review of a family of three – two adults, one child – 3-night stay booked through Priceline’s Express deal. We got the room for $55 a night with taxes and fees it came out to $173.58 between Christmas and New Year’s Eve.
We asked for a room with two beds and was told because we booked through Priceline we were only guaranteed a king bed with a fold out sofa, the extra bed would cost us an additional $80 a night. In reality Priceline didn’t offer the option but when a different date was put online the weekend choice was $119 a night for 2-double beds and $99 for 1 king bed. All in all we got a good rate for a Friday check-in.
Check in / Check Out:
Check in time is after 3 pm and Check out by noon. There’s nothing in the room that says you can check out on the television.
The Hawthorne Suites in Warren is good for both short and long term stays as each room in the three-story buildings, with interior corridors, have a small kitchen with refrigerator/freezer, two stove burner, over the stove microwave, sink with garbage disposal, dish washer, coffee maker and the kitchen essentials to prepare a meal: including one pot about 3 quart size, a frying pan and covers, cooking and eating utensils, cutting board, and a small knife.
We were given a choice of a room on the first, second or third floor. We choose the first floor. Our room was conveniently located near the end of the hall near an exterior door that allows you to enter and exit. The only problem was that you could also hear people entering and exiting from that door when it was closed shut.
When you enter the room it looks like a small living room with kitchen to one side, sofa with small sitting chair, a two-chair kitchen table and flat panel television with 3-drawer dresser. There’s a separate bedroom which you need to walk through in order to get to the main bathroom. The main bedroom had a king-sized bed with a 6-drawer dresser, two side tables with lamps and a ceiling fan. The black-out drapes worked well as we arrived early in the morning and needed to go to sleep after a long drive. There’s also a full length mirror on the wall next to the window.
The sofa-bed’s mattress was soft, a bit lumpy. The linen and blanket was in the bathroom closet. There are flat screen televisions in both the living area and the bedroom. There are doors to separate the living area and bedroom – the downside is what happens when the person sleeping on the sofa bed needs to go in the middle of the night?
The bath has a door separating it between the bedroom and bath but no separation for the sink and tub/toilet area which means only one person can get ready in the morning, but there is the sink by the kitchen area, just no mirror in the kitchen area. The tub is full-sized with curtains and a shower. There’s a closet in the bath area with one sliding door so one side of the closet is always open. It also has a safe in the closet but no instructions on how to use it or if there’s a fee, we didn’t use it.
The temperature was comfortable and the thermostat is located on the wall, behind the living area television, however some of us were still cold in the room, it was about 45 degrees outside and supposedly 74 inside. We asked for two additional blankets but were told by the front desk that there’s only one blanket for the pull-out sofa bed and we couldn’t get any extra blankets. We also asked for towels to be replenished since we arrived early morning and didn’t have housekeeping that day. When the hotel person arrived with our towels he said he was able to find one blanket.
The room was clean; the kitchen dish soap was only 1/3 full in a small bottle. The bath has your usually one small bottle of shampoo, condition and lotion even though it’s for double occupancy. The interior halls of the first floor of building B2 looked clean however the door way to the pool area which you walk out to go to the breakfast area in the main check in building had a funky urine smell on day one, but by day three the smell wreaked down the hall, hopefully they will shampoo the carpet soon.
The Amenities and Free Breakfast
The outdoor pool was covered and closed; they have a small workout gym with several machines, free Wi-Fi and free parking. All of their rooms are non-smoking. They have a business center in the main section of the hotel; the negative is that you need to walk outside to enter the main building again, for the free breakfast. There is a laundry facility and pets are welcome for an additional fee. The hotel offers free dinner Monday, Tuesday and Wednesday evening.
The free continental breakfast hours are longer on weekends 7-10 and weekdays until 9:30 am. Waffle maker is on the opposite side of the fireplace, away from the rest of the main breakfast area. Sadly, the waffle batter was very watery on day-1 and it wasn’t able to make a solid waffle, the person who prepped it probably added too much liquid to make it come out of the spout but that ruined any ability to make an edible waffle. They had hot scrambled eggs and sausage, boiled eggs, cereal, pastries, hot coffee and juices. Coffee and tea didn’t see the hot chocolate but there is hot water so it may be available all day for free. The best thing on day one was the English muffin. We usually stay at a hotel for the free breakfast to save money on our travels, the breakfast improved the next two days, best was the egg omelets, tater tots and the waffles if the batter was not too watery.
The Pros and Cons of Hawthorn Suites by Wyndham Detroit Warren
Would stay again, the pros outweighed the cons. We never interacted with housekeeping so we can’t report on their customer service. The front desk check in person didn’t seem very accommodating in the beginning and the next night when we asked for additional blankets we thought it was strange the didn’t have extra blankets in the entire hotel that wasn’t full.
The pros: Great discount price on Priceline Express, easy check in and check out, free breakfast in the mornings with good hours and 24/7 free coffee and hot water for tea or chocolate. The room was clean, well-furnished and comfortable, great black-out curtains, good working flat screen televisions with all the major cable channels and more. Temperature in the room was true to thermostat. Non-smoking in all rooms/buildings. Front counter service is available 24/7.
The cons: They said no extra blankets when asked for two, and then they were able to find one. The king-sized bed only comes with a thin comforter and the pull-out bed has one thin blanket. The pool is outdoors so it was closed. The waffle mix was too watery on day one. The smell of urine in the halls of building B2 wasn’t addressed the entire stay.