Arrival Experience: Located in the bustling Vitacura neighborhood that is packed with businesses and restaurants, the new Hyatt Place Vitacura surprises with its wealth of amenities and décor. It was one of the first Hyatt Place hotels to open outside of the United States, and the owner invested a lot in creating a strong first impression. It is all in the details including Internet speeds that are twice as fast as other hotels and larger flat-screen cable TVs. Guests arrive to a small lobby at the bottom of this high-rise and take an elevator to the sky gallery. This 12th floor space is lined with windows and serves as the lobby and living room. Views of the city and Andes mountains are spectacular from this vantage point. A spacious sitting area with business center offering free computers and printers is available. Others choose to linger to take in the views or study the impressive artwork around the hotel.
Dining: A complimentary breakfast buffet is included in the rates and served each morning in a bright dining area near reception. Guests nosh on a rotating menu of hot dishes including scrambled eggs, pancakes, crepes, and sausage. Fresh fruit, cereal, yogurt, and pastries round out the impressive offering. With so many guests spending a week or more on business at the hotel, the chef is creating more options to add to the menu. Other meals are served at the deli and snacking station. It doubles as a bar, which sees activity in the evening, and is available to handle guest orders at any time, day or night.
Rooms: Guest rooms are all located on floors below the 12th floor lobby and reached via keycard-access elevators. They are all quite spacious with large beds topped with thick duvets and overstuffed pillows. Floor-to-ceiling windows command attention with excellent views of the area, including the distant Andes Mountains. On either side of the bed, nightstands feature alarm clocks and international power outlets. Closets are spacious and include refrigerators. Large desks have leather chairs on wheels, adjustable lamps, speaker phones, and power outlets positioned for easy access. Separate living areas have L-shaped sofas with ottomans facing the windows and TV screen. Translucent sliding glass doors open to tiled bathrooms with bright lighting and large mirrors. Glass shower stalls have excellent water pressure, but come with a welcoming feature: the handle is on the opposite side of the showerhead, which prevents scalding or freezing water from surprising you. It seems the designers have thought of everything! Kenet MD toiletries include face soap and massage bead soap bars.
Amenities: An impressive outdoor terrace on the rooftop has beautiful views. A glassed-in fitness center is open at all hours and features chilled water and headphones to plug into the machines. An indoor swimming pool overlooks the Andes Mountains. One floor below reception are a series of meeting rooms to cater to small to medium-sized groups. The guest list here includes a healthy dose of North Americans plus a growing number of regional guests that are learning to appreciate the value packed into the Hyatt Place brand. This hotel will surprise Americans who will find the guest rooms, substantial breakfast, stunning views, and friendly staff to be far above the norm.