Arrival Experience: Guests of the Marriott Hyderabad and Convention Centre are treated to a traditional Indian welcome with flowers and a blessing before being ushered into the lobby with trickling fountain and super-friendly staff. Women walk elegantly in saris to and fro while the polished marble floors reflect the vibrant colors in their dresses. The building’s exterior architecture is shrouded in unique design and gardens with palm trees, blossoming flowers, and elephant statues reflecting the area’s history. Sunlight gleams in the atrium-style lobby where guests sip coffee as the glass elevators rise and descend above a small fountain. What really deserves accolades here are the lengths that staff go to make people feel special. Through quick conversations, they try to learn guest preferences to surprise and delight customers. I mentioned my interest in coffee, and each morning, the offer for a to-go cup or suggestion for local coffee was gracefully offered. Other examples include chocolate lovers receiving personalized treats in their room or even specially printed welcome notes with guests’ photos.
Dining: Okra is the all-day dining restaurant serving decadent buffets from numerous exhibition kitchens. The dining room faces the pool and garden areas, and guests can opt to sit outside in nice weather. The culinary entertainment begins at breakfast when a half dozen chefs get to work preparing both Western and Indian favorites for guests, mostly to order. Fresh juices, smoothies, fruit sliced on request, noodle bowls, and even typical coffee from the region are served by a doting staff. Lunch and dinner repeat the effervescent energy with dual menus of regional and international. Sunday brunch is a special affair that draws families and numerous outsiders to the hotel although the restaurant’s variety is perfect for social occasions or business lunches. Bidri restaurant opens for dinner serving some of the region’s finest cuisine. Hyderabad is known for its delectable biryani dishes and spicy kebabs.
Rooms: Guest rooms have soft carpeting underfoot and curvaceous windows that peer out either over the lake fronting the hotel or offer a side view. City vistas surround the rest of the hotel, but all rooms are similarly fashioned with king or queen beds coated in duvets and soft pillows, large work desks with international power outlets, phones with voice mail, and wireless Internet free for members of Marriott Rewards. Marble and tiled bathrooms are decorated with bright lighting, a vase of fresh red roses, and walls with translucent glass to allow extra light in the shower-tub combination. Rainfall showerheads are a great perk. Large closets face full-length mirrors and come with robes and slippers. Flat-screen cable TVs are flanked by hot water kettles and a stash of free bottled water. Minibars are hidden in the cupboard. An armchair and ottoman are positioned by the window to take in the views. Club level rooms and elite loyalty program members have access to the lake front executive lounge for continental breakfast, all-day drinks, and evening cocktails and snacks.
Amenities: The Marriott is connected via art-filled walkway to its sibling Courtyard property next door. They both share the same facilities including the outdoor swimming pool. Elite members of Marriott Rewards staying at the Courtyard can even access the Marriott’s club lounge. A top-floor fitness center offers some of the best views, and the nearby business center allows guests to print boarding passes free of charge. Social functions and DJs are common in the penthouse lounge, especially on the weekends. With an excellent position by the lake, fantastic restaurants, and a staff that goes the extra mile, the Marriott is a favorite of international travelers visiting this big business city.